Frequently Asked Questions

Orders are dispatched from Shenzhen, China. Our U.S. business contact address is separate from the fulfillment location. See our Shipping Policy for delivery information.

Orders are prepared for dispatch within 3 business days after confirmation. Estimated carrier transit is 4–7 business days after dispatch. Customs, holidays and carrier delays can affect delivery. See our Shipping Policy for details.

For all supported destinations outside China, standard shipping is free at a merchandise subtotal of US$99 after discounts and costs US$12.99 below that amount. China is also supported and has free standard shipping without a minimum purchase; confirm destination availability and the final quote at checkout.

Yes! Please note that any customs duties or import taxes are the buyer's responsibility.

Yes, you will receive a tracking email as soon as your order has been dispatched.

Our current Baselit and Xenopixel/Xeno3 sabers support heavy dueling, except Arbiter and Neon Dagger, which are not for any dueling. Follow your model's instructions.

Change blade-light colors through XENO Configurator on either version. Hilt finish is a separate option.

Battery type, runtime, charging connector, and charging time vary by model and selected core. Check the product specifications and supplied instructions.

Blade attachment and included accessories vary by model. Check the product specifications to confirm whether the blade is removable and whether a blade plug is included.

Both versions support custom sound-font imports through XENO Configurator or an SD card. Use the matching core instructions.

Baselit uses LEDs in the hilt; Xenopixel has LEDs inside the blade for animated effects. Both share XENO Configurator App functions. See the core comparison guide.

We offer a 30-day return window from delivery for unused items in original packaging. If the item is defective, we pay for return shipping. For other returns, the buyer pays for return shipping. See our Refund Policy for full details.

Eligible sabers, BOGO gifts and separately purchased accessories include an 18-month limited warranty from delivery. Terms and exclusions apply.

Please email taylor@sabersman.com with your order number, a description of the issue, and clear photos or a video.

Refunds are processed back to your original payment method and typically take 5-10 business days to appear.

We accept major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay), Apple Pay, Google Pay, PayPal, and Shop Pay. Available payment methods may vary depending on your region and device.

One Xeno Core Base Version Lightsaber — Baselit gift ($109 value each) is added automatically for each eligible lightsaber purchased. Buy 2 eligible lightsabers, get 2 gifts. Each eligible lightsaber includes one free gift. Confirm the gift quantity and $0 total in the order summary before checkout. The offer is not available on every product. See our Promotion Terms for eligibility and limitations.